• Thank You for Your Purchase at Shroom Dispensary!
    • We hope you are happy with your purchase. If you are not completely satisfied for any reason, you may return it for an exchange only.
    • Please see below for more information on our official return policy.

  • Returns
    • All returns must be postmarked within thirty (30) days of the purchase date.
    • Returned items must be in new and unused condition, with all original tags and labels attached.
    • ShroomDispensary reserves the right to refuse any return request.
    • Each return and exchange is handled on a case-by-case basis.

  • Return Process
    • To return an item, please email customer service at info@shroomdispensary.ca
    • Print out a return label after receiving a response.
    • Place the item securely in its original packaging with the label.
    • Mail your return to the specified address.
  • Shipping Charges
    • You will be responsible for all return shipping charges.
    • We strongly recommend using a trackable method to mail your return.

  • Exchanges
    • After receiving your return and inspecting the condition of your item, we will process your exchange.
    • Please allow at least two (2) days from the receipt of your item to process your exchange.
    • You will be notified by email when your return has been processed.
  • Exceptions
    • For defective or damaged products, please contact us at the provided contact details to arrange a refund or exchange.